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Customer service is important. We discovered at the early stage of the Picharge journey that many Nigerians are not used to professional customer service, they usually take us too good to be true and sometimes consider it fake.

Our 30 seconds law at Picharge says the customer service department must respond to your complaints,requests or comments in 30 seconds of you contacting us. Do you think we are too hard on ourselves? Well you are the reason why we exist as a brand.

Research says the attention span of people on the internet can be as low as 3 seconds before something else catches your attention. We understand the importance of always responding to you and always task ourselves to ensure we never keep you waiting as a brand that cares.

Do you have a friend who has not experienced fast charging? Tell them to visit Picharge.ng today to experience more than just fast charging.